What are the two most frequently experienced causes of frustration of IS professionals and users while working on an IS plan?

What are the two most frequently experienced causes of frustration of IS professionals and users while working on an IS plan?


Together with my classmates we went to Davao Light and Power Company and interviewed a system analyst. During our conversation he said that the most frequently experienced causes of frustration of IS professionals and users are the following; the project cost, resources, time and the users assessment if they are satisfy or not.

Frustration can occur in planning since your thinking about the future and if your goal of your plan could not be attain or you’re not confident of your plan and you are frustrated in making the plan. In making a Information System plan is not easy to work and you must have patience and dedication to your work and last you must also determine. When the Information System Professionals is developing the Information System they are also considering the user of the Information System, since the user is a huge factor in an Information System. If the information system is properly planned and it was very organized, but there is no user of the Information System even though the system is well made without a user the system is also nothing. An Information System Professional has many tasks which are the following:

1. Strategic Consulting
2. Project & Program Management
3. Network Infrastructure
4. Systems Infrastructure
5. Application Development, Integration & Deployment
With the responsibilities of the an Information System Professional it has a possibility that sometimes the Information System Professional is frustrated and can’t work well.

The failure to secure top management commitment for carrying out the final plan and the second one is the requirement for substantial further analysis after the completion of the IS plan. Both these problems are related to the output of the planning process. The first cause of frustration of the Information System Professional is the failure to secure top management commitment for carrying out the final plan which for me is the confidentiality of plan is not properly secure. I think the most reasonable cause of frustration in IS professional and users is the involvement of other human factor or the intervention of hierarchal people on the upper area while on the process of IS plan. Frustrations arise when we fail to meet our milestones. It is also similar with working on an IS plan. Failing to meet the goals that we have set in our plan would greatly increase the chance of ending up frustrated. That is why one of the reasons of frustrations in IS professionals is the mistake of creating the right plan.
We all have our own way and procedures of planning. Being a unique individual, makes us think differently and react on things differently. The most common way that we create our plan is to set time on when one task will be finished. This is how we measure our performance in carrying a certain task. We try to predict when we can finish something. This mistake comes unnoticed. The same thing goes with me. When I plan, I specify the things that I will do, make the objectives for that plan and set a time on how long it will take me to finish it. We must accept the reality that there will always be a time in our life that everything is not going our way. May it be in our own personal life, at school or at work, we should always put in mind that planning is a good practice but it will never ensure that everything will be well.
We may never know when problems will come but one thing is for sure, it will always come with a solution. Then the user also, such a way that there were the people involved in that strategic plan, are then also approach us lousy for the mistake of some persons. Like what I said above, strategic plan must be reliable so that the company must excel in accordance to era. In doing a strategic plan, it is not really known to everyone that there are frustrations that may trigger. Frustrations in a way that it may cause depression and stress to the professionals and users that are doing it. In doing an Information Strategic plan, it is really a must that the user and the professionals doing it must first determine the company’s background and other facts and information that can help and then again be a useful tool for the planning.

According to jis.sagepub.com
The quality of the interaction between the information system project team and the users in a development project is not clearly linked to the success of projects in terms of meeting budgets and product goals. Quality interaction may be crucial in understanding why past research is equivocal in support of the development maxim that user involvement is crucial to the success of an information system project. In this study, internal conflict among the IS project team is separated from the conflict of project team members with external users. Both internal and external team conflicts are found to impact interaction quality negatively, which in turn is strongly and positively related to project performance. These relationships indicate that attention to both internal and external conflict is crucial in achieving project goals.

According to our course objectives:
Information systems (ISs) play a critical role in the products’ creation, operations, decision-making, and learning of modern organizations. In the service industry, for example, almost half of all new capital investment involves information systems. The topic is therefore of considerable interest to senior IS executives, managers in all functional areas of business, and students. Understanding the strategic potential of information systems is arguably the key to obtaining significant value from information system expenditures. This has been, and will continue to be, one of the most significant challenges facing IS personnel.

According to wikipedia:
The Information System consists of four parts which include: procedures, software, hardware, and information or data, which are essentially the same. There are various types of information systems, for example: transaction processing systems, office systems, decision support systems, knowledge management systems, database management systems, and office information systems. Critical to most information systems are information technologies, which are typically designed to enable humans to perform tasks for which the human brain is not well suited, such as: handling large amounts of information, performing complex calculations, and controlling many simultaneous processes.
Information Systems have a number of different areas of work:
Information systems strategy
Information systems management
Information systems development
Information systems security
Information systems iteration
There are a wide variety of career paths in the information systems discipline. "Workers with specialized technical knowledge and strong communications skills will have the best prospects. With management skills and an understanding of business practices and principles will have excellent opportunities, as companies are increasingly looking to technology to drive their revenue."
An information system is a collection of interrelated components that collect, process, store, and provide as output the information needed to complete a business task.

Information Systems are Important because of the following; Crucial to success of modern business organization. Constantly being developed to make business more competitive and Impact productivity and profits.

System is a collection of interrelated components that function together to achieve some outcome. Information systems outcome is the solution to a business problem. Information systems, subsystems, and components interact with and include hardware, software, inputs, outputs, data, people, and procedures. Problem solving means looking into business problem in great detail, completely understanding problem, and choosing best solution. Information system development is much more than writing programs

Strategic planning must be align with the business plan. Strategic planning is an organization's process of defining its strategy, or direction, and making decisions on allocating its resources to pursue this strategy, including its capital and people. Various business analysis techniques can be used in strategic planning, including SWOT analysis (Strengths, Weaknesses, Opportunities, and Threats ) and PEST analysis (Political, Economic, Social, and Technological analysis) or STEER analysis involving Socio-cultural, Technological, Economic, Ecological, and Regulatory factors. According to other source, strategic plan is a document used by an organization to align its organization and budget structure with organizational priorities, missions, and objectives. It is also a process of comprehensive, integrative program planning that considers, at a minimum, the future of current decisions, overall policy, organizational development, and links to operational plans. And according to the project management club, strategic planning is a basic document for planning of different projects of the programmed and their sub-projects. It is based on the content of the Financing Memorandum (FM) and the Monitoring and Evaluation Matrix attached to the Financing Proposal and translates the two documents into detailed operational terms. A satisfactory strategic plan must be realistic and attainable so as to allow managers and entrepreneurs to think strategically and act operationally. In align with that, strategic plan must be reliable and suitable for the need of the company. Failure to secure top management commitment for carrying out the final plan frequently in almost all major projects, it may be on school or other situations like in business.
We are very vigilant and optimistic when we are just starting to accomplish our plan. The eagerness, focus, attention and other characters needed for a good start is always present. But a good stand doesn’t always end up with a good end. Generally most people have difficulties in finishing what they have started. We have the tendency to feel tired at the finishing part of our project. There are a lot of reasons behind this. With regards to IS planning, this may happen because of the lack of a good IS manager or team leader. The whole success of a plan generally lies in the hand of the team leader whose crucial responsibilities arise when everything is not going right. Another reason why we have difficulty in finishing what we have started is the lack of support.
A team that is responsible for an IS planning have a hard time doing what they are ought to do if there are no support coming from personnel or people outside their team. Adding to this list is the fact that IS planning requires experience and expertise in order to have a good outcome. Just like what I have said it is never an easy job. It is also possible that the advances in Information Technology and their applicability in organizations has outpaced all formal methodologies available to be used by IS managers. We all know that the advancements in IT has a fast pace. We must cope up with this speed in order not to be left behind. The things that I have mentioned earlier contribute to the reason why frustrations happen on IS professionals. If we will look at our experiences, we always feel frustration when we are nearly at the end of what we are doing.

http://www.britannica.com/EBchecked/topic/287895/information-system
http://en.wikipedia.org/wiki/Information_systems_discipline

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